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Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Steam Account Information: Steam ID, profile information, and inventory data when you connect via Steam OpenID
• Contact Information: Email addresses, usernames, and communication preferences
• Transaction Data: Payment information, transaction history, and trading records
• Device Information: IP address, browser type, device identifiers, and operating system

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Cookies and similar tracking technologies
• Website usage data and analytics
• Log files and server data
• Referral sources and marketing campaign data

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our trading platform and services
• Authentication: To verify your identity and secure your account
• Transaction Processing: To facilitate trades, payments, and withdrawals
• Customer Support: To respond to your inquiries and provide technical assistance
• Marketing: To send promotional materials, newsletters, and targeted advertisements
• Analytics: To analyze website usage, user behavior, and service performance
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Cookies and Tracking Technologies

3.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website performance and user behavior
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver targeted advertisements and measure campaign effectiveness

3.2 Third-Party Cookies

We may use third-party services that place cookies on your device, including:

• Google Analytics for website analytics
• Facebook Pixel for advertising and retargeting
• Steam API for authentication and inventory access
• Payment processors for transaction processing

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: To comply with laws, court orders, or government requests
• Safety and Security: To protect our rights, property, or the safety of our users
• Consent: With your explicit consent for specific purposes

5. Advertising and Marketing

5.1 Targeted Advertising

We may use your information to:

• Display personalized advertisements on our website and third-party platforms
• Measure the effectiveness of our advertising campaigns
• Create lookalike audiences for marketing purposes
• Retarget visitors who have shown interest in our services

5.2 Email Marketing

We may send you promotional emails about:

• New features and services
• Special offers and promotions
• Trading tips and market updates
• Community events and announcements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Our legitimate business interests

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.